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About Elevate Consulting

What is it?

A boutique advisory practice for Serviced Accommodation (“SA”) management company founders.

Who we work with

We support founder-led serviced accommodation management companies with under 10 employees who are busy, overwhelmed and unsure what to fix next.


They’ve built something — but it doesn’t feel how they thought it would.


They’re working hard and unsure which direction to go next.


But growth feels inconsistent.

Operational issues keep coming.

Cashflow isn’t always clear.

The team needs direction.


And they don’t have anyone who truly understands the pressures of running an SA management business.

Our Approach

We are their SA Strategic Partner.


Not a generic consultant.

Not a fluffy mentor.


A confidential, straight-talking strategic partner who has built, run and sold a serviced accommodation management company — and understands the unique operational, sales and cashflow pressures that come with it. 


Not only that, we now operate a company that specialises in sales for serviced accommodation, and generate c.£10m of sales enquires every month for our clients. 


Coupled with a comprehensive professional services experience from over a decade at a Big 4, a degree in Hospitality Management, and working for one of the largest hotel chains in the world - we know every pain point they are experiencing – and have definitely been there ourselves.


We are their corner monthly, weekly, and on WhatsApp when they need to say:


“What the hell is going on?”

Why work with us?

Because guessing is expensive.


We help them:


• Build a clear quarterly strategy

• Get visibility on their numbers

• Strengthen their sales approach

• Train the team

• Make better decisions

• Stop saying yes to everything

• Scale intentionally instead of emotionally


And we celebrate the wins with them — because no one else sees how hard this really is.

About Us

Kay Bines

Kay is the Managing Partner,  Founder and Co-Owner at Mia Partners.

Prior to this Kay had a successful career working at EY for 13 years gaining a wealth of experience both client facing and internally on business strategy, management and operations, corporate restructuring and performance improvement.

In addition, Kay is a qualified and accredited IAPC&M Coach. Using her skills and extensive experience, Kay coaches and mentors both small businesses and property investors, focusing on business strategy, coaching and consulting services for serviced accommodation.


Contact Kay

Jade Edwards

Jade is the Sales Director of Mia Partners.


Jade has over 12 years’ experience in hospitality sales, previously working for numerous large hotel brands including Marriott and IHG. Jade thrives on building long lasting client relationships, and has a large portfolio of clients that she has built over the years. 


In addition to this, Jade has spent the last 5 years working in the serviced accommodation sector, where she has had great success in increasing occupancy, rates and building professional relationships with corporate bookers, and investors.

Contact Jade

Expert Consulting Services

We offer tailored solutions to help you achieve your goals and maximize your success. All services outlined above are charged on a time-cost basis. All parties will need to agree the terms and provide 50% payment upfront before services can commence.

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